im customer there since 2018 and everything until (2018 - 2019) was going good, since 2019 and the end of it my reseller star
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t facing some issues like stopping and some other error in connections, it will be solve while i will contact their support and actually most not facing any problem at all!
now in 2020 i renewed my domains there and my reseller subscription and i start see how they ignored their business and almost left their work!
i add funds to my account and i searched on domain in their panel and i see it's available to register! so with my funds in the account i paid the cost of the domain name, and i see in the domain panel that domain is still under (pending) status for 1 - 3 days and who work in this industrial he will knows that it takes only couple of minutes if am right so i opened so when i talked to the customer service (live support) they are sooooo late and take a lot to answer 1 question and running away for answering and solving my issue so at the end he says you most open ticket for another employee will solve and help your issue! so i open ticket since 12/12/2020 and i keep waitting the department to answering and solving my issue but guys every day until this review in 12/21/2020 no body answering me!!!!!!
i will move out definitely and im very upset why they become like this they were very nice and taking care of their customer.
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