Наткнулась на данную компанию случайно, искала совершенно другую, но заинтересовалась и решила попробовать и была приятно удивлена качеством услуг. По...
мимо основных предоставленных услуг , как конфигурации или инструментов для сайтов WordPress, больше всего понравилась тех. поддержка , т.к. часто происходят разные казусные моменты. Благодаря этому смогла восстановить важную информацию, спасибо за такой хороший продукт.
IdenTrust EV Code Signing certificates are not currently trusted by Microsoft
I purchased a premium Enhanced Validation (EV) Code Signing Certificate from IdentTrust a couple months ago. IdenTrust markets EV code signing certif...
icates as a way for software developers to sign their programs so they can downloaded and installed by Windows users without being blocked with scary warnings.
Code signing certificates work by building reputation with Microsoft by having users download and install programs even in the face of potential warnings. (Premium) EV certificates are supposed work without being blocked immediately at least come with an enhanced reputation out-of-the-box. This works because EV certificate purchasers need to be a legally registered company with providers like IdenTrust going through an enhanced process to verify that the buyer is actually who they say they are. Microsoft then trusts that EV certificates signed by folks like IdenTrust are valid.
After going back and forth with IdenTrust support for a few days, they finally admitted that their TrustID EV CA 4 certificate isn't actually trusted by Microsoft and that they have no idea if or when this will be trusted. This means there's no way that the certificates they're selling can possible have any enhanced reputation. It also appears that IdenTrust has been selling these non-functional certificates for about $250 each since at least Feb 2022.
IdenTrust has refused to provide a refund for my purchase, citing their "strict refund policy" -- for a product they acknowledge doesn't actually work and technically can't work (at least until Microsoft trusts them).
I've reported this to Microsoft here:
...and I've also reported this to the Microsoft Legal Compliance team. I assume that key network security companies as IdenTrust/HS Global claim should be more trustworthy than this (especially when "Trust" is in their name. A company that's willing to sell a non-functional product might also be willing to cut other corners, or worse.
A refund would be nice, but I'd really like IdenTrust to cease all sales and marketing efforts around EV Code Signing Certificates, at least until they are actually trusted by Microsoft.
Did nothing to help me, except blame me for using their "app" to build the page.
I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn'...
t load. Some company from some other land, was somehow promoted under mt DOT COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP.
So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so.
When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!!
P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED.
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