Hetzner’s practice of blocking accounts after full verification creates unnecessary frustration. As a legitimate customer who carefully chose their se
...rvices, I was disappointed to face an instant block without explanation or email notification.
Main Issues:
- No Communication: Accounts are blocked without warning, reasons, or steps to resolve the issue.
- Overly Strict Security: While stopping fraud is important, Hetzner’s system punishes real users, harming trust. I get it, you dont trust in Virtual Cards there. HELLO, it 2025 here and people from all over the world use legit virtual cards to protect their savings from online-fraud services, like "we ll charge you for last month even if you dont like it", or "here is a hidden subscription" or something else. You dont like it and prefer to sort out those users en masse? Well, see ya around, good luck <3
- Unfair Treatment: If even verified users can be blocked randomly, why stay loyal? Competitors offer similar prices, better support, and clearer policies.
Final Thoughts: Good security shouldn’t ignore customer experience. Hetzner risks losing users to providers who balance safety with respect for clients.
