We are using cloudways almost for two years. They provide a fast support, hosting based on top of the most well known cloud p
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roviders etc etc You can read all that to their website. As we can understand is somewhat as the man in the middle with the big cloud companies (which they have the policy do it yourself). We don't want to loose time with server setup, installations etc. We want quickly to deliver in a secure environment and any problem to be solved fast. That's CloudWays. Only problems we encountered was
1. Junior agent. Two times we spoked with junior agent and we just lost some time until a Senior agent respond to our ticket.
2. Problem with final version of Mysql - MariaDb. I don't know if there was a problem or the agent was over his head with the specific problem
3. Second database at the same application. You have to create another application.
At last we are not the average clients with an eshop or wordpress installation and all that time we only have 3 tickets which we have to come back again to resolve.
Regards,
George
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