nt my id , after 2 days i wrote a ticket : why didnt my domain activated ?? They said you have to send us another photo from your id and write "xtraorbit account vertification with today's date" , again i toke picture and send it to them and after 3 days they answer to my ticket we can not identify you , please send new pictures :)) they play this game to you untill you get tired :)) and they never refund or answer my tickets anymore and block my account on their website , THEY ARE SCAMMERS !