We pay $170 dollar a month for managed VPS hosting but every day our server is offline and we have to reboot the server 2-3 t
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imes to get it back online.
Our server is unavailable at least 2-3 times a day and support is pathetic.. We raised a ticket 48 hours ago and still no reply.
one day support team is saying its bruce force attack, another day is "Reached max children process limi", but none of their suggested solutions has ever worked. Every ticket we raise takes at least 24 hours for reply.
"Anytime Money Back Guarantee" as advertised on their website is a pure lie as we requested to cancel our hosting and here id their reply:
"...there would be no refund due as your hosting is paid up until 03/12/2019. We can only refund full months of service, not partial months."
I'm looking at alternatives and move away from this company!
AVOID... AVOID... AVOID
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