Отзывы пользователей о Freenom

Основано на 61 отзыве на 8 языках
4.2
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Оценки клиентов по Freenom

  • Надежность
    3.7 / 10
  • Цены
    5.3 / 10
  • Удобство
    4.5 / 10
  • Техподдержка
    3.3 / 10
  • Возможности
    4.2 / 10

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Только 3 отзыва о Freenom  на русском. Если вы хотите увидеть отзывы на других языках нажмите здесь
Дмитрий Е
Украина
  • Надежность 2.0
  • Цены 2.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.0

ПОЛНЫЙ РАЗВОД!

Тип хостинга: Виртуальный
ВНИМАНИЕ ВСЕМ!!! НЕ ЗАВОДИТЕ ДОМЕНЫ У ЭТОГО РЕГИСТРАТОРА, ЕСЛИ ВЫ ИМИ ДОРОЖИТЕ! ЭТА КОНТОРА - ОБЫЧНЫЕ МОШЕННИКИ, КОТОРЫЕ НАГЛО ОТБИРАЮТ ДОМЕНЫ, КАК ТОЛЬКО ТЕ НАЧИНАЮТ ИЗ СЕБЯ ЧТО-ТО ПРЕДСТАВЛЯТЬ! ТИКЕТЫ ЗАКРЫВАЮТ БЕЗ ЕДИНОГО ОТВЕТ...Читать больше
Роман Мурзин
Россия
  • Надежность 2.0
  • Цены 4.0
  • Удобство 8.0
  • Техподдержка 2.0
  • Возможности 2.0
3.6

Бесплатные домены как бесполезный сервис

Тип хостинга: Облачный
Абсолютно бесполезный сервис, создаётся впечатление, что за ним стоят наши "соотечественники", когда практикуется модель привлечения клиентов, отличная от западной, где бесплатный сервис является, как минимум, инструментом рекламы...Читать больше
Сергей Анатольевич Валов
Россия
  • Надежность 2.0
  • Цены 2.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.0

Freenom - развод, бесплатный сыр только в мышеловке

Тип хостинга: Виртуальный
Поверил в бесплатность и лохонулся. Удаляют домены, сайты на них были честные. Как только появляются посетители на сайтах, домен в тот же день или через несколько дней freenom переоформляет на другое юр.лицо, содержание меняют на ...Читать больше
Harsh Kumar
Индия
  • Надежность 2.0
  • Цены 4.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.4
Новый

FRAUD, NO SUPPORT

Тип хостинга: Реселлерс
I bought their domain reseller plan and Literally GOT NOTHING FOR $10.4, NO API ACCESS NOTHING!!!!!!! THEY HAVE NO OPTION FOR REFUND EITHER!!!!! FRAUD THEY dont reply to your tickets ever.. I have tickets pending from over 3months!!!!!!!
user avatar
Marcel
Dear Harsh Kumar,

It's not correct that we don't have a refund option. We would be happy to provide you with a refund if you are not happy with the services. Please also note that the reseller account is free, we only ask you t...Читать больше
Benjamin Aerni
США
  • Надежность 4.0
  • Цены 6.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 6.0
4.0

Very unhappy.

They stole my domain because I get such high traffic.
Considering claiming URL infringement.
I wasn't violating ANY of their TOS--I checked.
 
Freenom
Hey Benjamin,

Please share the domain name here, so I can reply in depth. We never cancel domains for traffic, that assumption could not be more wrong...

Looking forward to your reply so I can show you what happened.

Kind regards,
Freenom Team
user avatar
Marcel
Dear Benjamin,

I did not see your attachment at first, but was able to do some more research after I saw that this complaint was about the domain torn1up.ml. Couple of remarks:

1. The domain was cancelled by request of the r...Читать больше
Ibrahim HALOUANE
Алжир
  • Надежность 2.0
  • Цены 4.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.4

Account deleted right after paying an invoice

Hey everyone,
I would like to warn you about this shady company, because my account has been deleted without any warning right after paying an invoice about reserving a domain name, the email support does not answer for my email....Читать больше
 
Freenom
Dear Ibrahim,

Thanks for the warning!
Let me explain to everybody including yourself what happened. Would make life a lot easier and more clear.

This domain cloudunlock.net caught the attention of our anti-abuse team, bas...Читать больше
user avatar
Kenneth
Hello freenom. I stumbled onto your website offering free and low cost domains. Never hearing of your company before I was unsure if I should move my domain names over to your service. So I decided to pick up one of your .tk domai...Читать больше
user avatar
Marcel
Dear Kenneth,

Thank you for sharing this information. Can you also provide me with the domain name, so I can check out what happened and why?

I hope you understand that I will not commend too much on your "you obviously don...Читать больше
user avatar
Ibrahim
OK, let's solve the math first, I'm from Algeria and a lot of north-african people use french email, since french is a second language there, so why russian credit card? because they are -almost- the only banks who deal Algeria.
...Читать больше
user avatar
Marcel Trik
Dear Ibrahim,

Thank you for your reply. We do understand that the person behind the transaction could be legit. However, if we first have a red flag (where we indeed check the website, and this probably would have been ok for u...Читать больше
Jose Designer
Венесуэла
  • Надежность 6.0
  • Цены 6.0
  • Удобство 6.0
  • Техподдержка 6.0
  • Возможности 6.0
6.0

Hi admin of Freenom, please tell me the truth

Hi, I like the paid domain prices of Freenom. I like the interface. I like everything.

I buy one domain .net for 3 years...

But, after a many days, I saw on Internet, that Freenom has many negative comments. I am afraid to l...Читать больше
user avatar
Marcel Trik
Dear Jose,

Thank you for reaching out. Maybe it's better if you email me. One important answer:
No, we don't delete paid domains without a reason. We do instantly delete domains that are obviously registered for phishing activ...Читать больше
user avatar
at techsoul
Hi Marcel, After your comment I emailed you that I am unable to login to my account which have more than 50usd. but couldn't get any response from your side
Freenom
Hi Jose,

I did not receive an email from you. Maybe it ended up in my spambox? Can you resend the email and let me know here from which email address you sent it?

Kind regards,
Marcel
user avatar
Taimoor
My email is attechsoul@gmail.com and I have sent email to you at marcel@freenom.com
Shehab Ahmed
Нидерланды
  • Надежность 2.0
  • Цены 2.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.0

customer service reply to tickets after 20 DAYS !

I opened many tickets with them, they reply after 20 days or 15 days or 1 month !
they do not care about customers or customer support or Resellers
as a reseller i do not recommend them to anyone at all
user avatar
Marcel Trik
Dear Shehad,

Please email me at marcel@freenom.com. All reseller tickets are being handled by a different responsible person than the support for free domains and I look at open tickets many times a week. 20 days seems a bit lo...Читать больше
fouzi Bounezef
Алжир
  • Надежность 10
  • Цены 10
  • Удобство 10
  • Техподдержка 2.0
  • Возможности 10
8.4

Please help me

Тип хостинга: Виртуальный
My domain has been removed
I can not renew
Knowing that I have not received any message to renew the domain on time
Domain: www. elfaidheelma3loumaty
email address :ishakess.sa@gmail.com
 
user avatar
Marcel Trik
Dear Fouzi,

The domain auto-expired on 02/15/2017. After some time expired domains become generally available again and this domain has been registered by someone else. We sent out 2 reminders prior to the expiration date. If t...Читать больше
Dr. Singh
Индия
  • Надежность 2.0
  • Цены 2.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 2.0
2.0

Unethical practices by freenom

Freenom suspended my all domain with arbitrary excuse.

My site are functional in blogger.

And working fine few weeks with freenom domains.
But suddenly my domains suspended saying not functional website.

Sites are still functional in blogger.
Freenom
Dear Dr. Singh,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base and any domain suspension (except for phishing or copyri...Читать больше
user avatar
Dr. Singh
You are asking for domain name and also saying we are not providing any support. You're contradict in yourself.

I have send a detailed mail in this regard from this mailid .


Kindly check and reply .

Now Your have to prove freenom as nonfraud company.

Freenom
Dear Dr. Singh,
We indeed do not provide support on free domains. I want to respond on the message board, as you felt the need to share your frustration here as well. So please share the domain name, so I can explain the reason.

Kind regards,
Mark Soldano
Италия
  • Надежность 2.0
  • Цены 10
  • Удобство 10
  • Техподдержка 4.0
  • Возможности 2.0
5.6

The service isn't good

Hi got suspend all my domains without any reason.
Freenom
Dear Mark,

There is always a reason. Can you share one of the domains here in a response, so I can explain the reason to you?

Kind regards,
Freenom Team
user avatar
Ibrahim
Hello sir, I have just bought cloudunlock.net and now its down, can provide please more details?
Regards
user avatar
Marcel
Dear Ibrahim,

I have already responded to your other message here

Kind regards
Marcel
Kuroda Yigof
Канада
  • Надежность 6.0
  • Цены 10
  • Удобство 8.0
  • Техподдержка 4.0
  • Возможности 10
7.6

I am having issues with my Freenom account !

I can no longer register any domains (it shows Error code 0x08823), I only have 3 domains on my account and they are all being used. I followed every single one of freenom's rules. This is getting pretty frustrating, can someone please help me.
Freenom
Dear Kuroda,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base. The code you mention can have multiple reasons, so I would...Читать больше
user avatar
Kuroda Yigof
One of my domain name is krts.cf
user avatar
Marcel
Dear Kuroda,

Sorry for my late response. The error code you see is not caused by the account you are currently using, but by your old(er) account. We received complaints from Kenson and Facebook in regards to your freedomains. ...Читать больше
Freenom
Dear Kuroda,

For an indepth response, please include a domainname. Also note, we do not provide support for freedomains. The answers can be found in the knowledge base and any domain suspension (except for phishing or copyright...Читать больше
user avatar
Kuroda Yigof
Freenom just E-mailed me saying that I am not using the domain benax.cf, however, I already canceled the domain a few weeks ago. I feel like there is definitely something wrong with my account, can you please help ?
Freenom
Dear Kuroda,

You registered the domain again on March 24, right? So I presume the error code is gone. I have not been able to find any error related reason.

Kind regards,
Freenom Team
user avatar
Muhammad Athar
What about resellers?
I'm a Freenom domain reseller and I have read many bad comments about freenim that they charges more on next payments and cancels domain without any reason etc. Are they correct?
Freenom
Dear Muhammad,

We have NEVER charged more in the next payment. In fact, Freenom sells domains (not our own TLDs, but .com, .net etc) at cost price. The only reason why a price can increase is when the reseller has an account in...Читать больше
Stepan Spotar
Россия
  • Надежность 4.0
  • Цены 8.0
  • Удобство 2.0
  • Техподдержка 2.0
  • Возможности 6.0
4.4

The hope is still here

Тип хостинга: Реселлерс
Tried to register a .tk domain 2 months ago using a dot.tk website. When it was time for setting DNS, my working session was terminated, and I thought I just had to go through all steps one more time. But no, the domain was alread...Читать больше
Freenom
Dear Stepan,

I hope it makes good sense that we cannot support a product we make 0 money on... We do support customers with a paid domain and since we are the cheapest out there anyway, I would just try it out :)

Kind regards,
Freenom Team

Отзыв эксперта о Freenom 2017

Автор: Майкл Лавдуски

Рейтинг Freenom

  • Надежность
    9 / 10
  • Цены
    10 / 10
  • Удобство
    9 / 10
  • Техподдержка
    8 / 10
  • Возможности
    8 / 10
8.8
Оценка от Майкл Лавдуски
Обзор эксперта пока не переведен на ваш язык. Помогите сообществу и напишите ваш отзыв на русском

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Сравнить
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Сравнить
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount.

If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

Сравнить
8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

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10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution.

Pros:

  • 30 day money back guarantee
  • Free domains (specific top level domains)

Cons:

  • Only offering shared hosting
  • Limited tech support options

 

 

 

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