Отзывы эксперта и пользователей о Clouding.io

Viktoria Custom

из Пуэрто-Рико |

13 Aug, 2020 | 00:08

1.2

Customers support 0*

registered an account in clouding.io to start using their service necessary to add bank card I tryied 6 different cards of different banks, all were with money and payment in the internet was allowed. But every time the web page wrote - your bank doesn't accept the operation. When my banks declines operations I usually receive message about this. In this case I didn't receive any messeges. I contacted customer support, asked why this happens how to fix this, the answer in 3 words that gateway doesn't accept and they can't do anithing. Waste of time. Don't recommend Clouding.io.

Service used: Cloud

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Official reply 14 Aug, 2020 | 09:08

Hello Viktoria. In order to validate the leads' identity, to protect our clients and platform, the data of a card with 3D Secure must be inserted. This card has to be validated by the payments gateway we work with. The standards regarding fraud risks and other issues are laid out by the payments gateway. If the card o cards do not get through, it is not in our power to change that. Safety and protection are a priority for us. We're sorry you did not have the experience you expected. We have provided you with the best customer service possible, as we do with all our leads and clients. Regards.

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Viktoriia

14 Aug, 2020 | 09:08

i tried bbva and sabadell credit cards isuued in spain. and they weren't accepted. what cards do you accept at all?

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