I want to warn everyone considering using the hosting provider "1984". My experience is not an unfortunate misunderstanding, but a deliberate money-scamming scheme. Judging by numerous reviews online, this is their standard business model.

Chronology of a Blatant Scam:

1. Payment and Activation. I ordered a VPS server. Payment was made in Bitcoin, which initially seemed like a sign of anonymity and customer-friendliness. The server was activated.
2. Immediate Block Without Cause. On the very same day, just a few hours after payment and uploading test data (the server wasn't even publicly accessible, no services were running on it!), access was blocked. Support sent a template email about a "complaint regarding rights violation." The absurdity was staggering—how can there be a complaint about a service that hasn't even launched?
3. Complete Ignoring and Violation of Their Own Rules. In response to my legitimate question about which specific term of service was violated, they provided NO information. Silence. However, upon reviewing their own policy, I found that they offer a 7-day money-back guarantee upon request to a specific email.
4. Cynicism and Ignoring. We sent a refund request through all their specified channels. There was no response. When we contacted support again, citing their own rules, the only reply was an empty "we are sorry." After that — complete radio silence again. The money paid in Bitcoin was simply stolen.

Analysis and Conclusions:

· This is Not a Mistake, It's a Scheme. Too many coincidences: instant blocking after payment, a template reply about a "complaint," complete disregard for clarification and refund requests.
· Bitcoin is a Tool for Irreversible Payments. They specifically accept cryptocurrency to complicate or make chargebacks impossible.
· Bogus "Violations" are a Pretext for Confiscation. They likely use automated or fabricated pretexts to block newly paid servers, especially from those paying with crypto, betting on the customer's lesser protection.
· Support is Part of the Fraud Chain. Their role is to create an illusion of assistance, respond with template phrases, and stall until you give up.
· You Are Not Alone. A quick internet search for "1984 hosting scam", "1984 fraud", "1984 stole money" reveals dozens of identical stories. The same script: payment -> quick suspension -> denied refunds.

I strongly advise against using this "provider." This is not a hosting company, but a fraudulent operation built on stealing client funds under the guise of "violations." They are not interested in providing services; their goal is to collect upfront payments and then confiscate them under false pretenses, relying on your helplessness.

Keep receipts, take screenshots of correspondence. Spread the word. Let as many people as possible know about the practices of "1984". They cannot be trusted with a single cent.