собеседника жду обычно 5-10 минут, ответ на письмо в поддержку получал в пределах 12 часов. Единственным недостатком можно считать скудные возможности веб-интерфейса почтовика, тот же Rouncube у других хостеров снабжен дополнительными плагинами и расширениями, сделавшими его значительно удобнее. Да и сам этот веб-клиент не лучший. Но за такие деньги грех жаловаться. Used for corporate mail, website on other hosting. Support is not fast, but i cant say that they are slow. Chat - 5-10 minutes, ticket to support-system - up to 12 hours. Only minus for me - primitive abilities of web-mail. But for this price - good enough!

amounts of email rejected by yahoo, aol, mac, outlook, and others because IMH's shared email servers have been registered in various spam databases, including SpanHaus. Over these last six months I have filed numerous tickets with support, seeking a solution. Support, each time I file a ticket, "rotates" the email server IP address. Things work fine for a couple of weeks, then the new IP address ends up in a spam database and I start getting rejected emails again. This last time, it was only two days after I filed the ticket that I started getting rejections. IMH support has been no help. Their "solutions" are: 1) Keep filing tickets each time I get a kick back and they will rotate IP addresses. 2) Upgrade to a VPS package at $140 more per year and with resources I don't need. 3) Move my email to Google Gsuite. What they haven't been able to do is tell me why they cannot get their email servers out of spam databases. I can only guess that this is because they are hosting spammers and not doing a good enough job of blocking them. Doesn't matter, I need a new ISP.