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Memset vs HostArmada

Comparison
Сравненные варианты Memset HostArmada
Цены
6 хостинговых тарифов 10 хостинговых тарифов
Цена от 12 470 руб. / месяц 220 руб. / месяц
Бесплатный домен Нет Да
Купоны Нет 2 купона
Оценка
2.2
5.0
Надежность 1.0
5.0
Цены 3.0
4.9
Удобство 4.0
5.0
Техподдержка 1.0
5.0
Возможности 2.0
5.0
Отзывы пользователей
1 отзыв 237 отзывов
Последний положительный отзыв No reviews yet
Highly recommended
Youssef YS,
10
it was my first experience with HostArmada support and I'm really pleased by the quality of service and especially the proactivity and skills that Vasil shows all the way. Thank you so much again. And it's something we will l... Развернуть ove to share. HostArmada is Highly recommended Свернуть
Последний негативный отзыв
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Развернуть ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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No reviews yet
Виртуальный хостинг
Нет
3 тарифа от 220 руб. до 320 руб.
Меньше $4 Нет

Start Dock

2,99 руб. / МЕС
  • Пространство: 15 ГБ
  • Пропускная способность: Неограниченно
  • Панель: cpanel
  • Количество сайтов: 1
Посмотреть тариф Start Dock
До $8 Нет

Speed Reaper

4,49 руб. / МЕС
  • Пространство: 40 ГБ
  • Пропускная способность: Неограниченно
  • Панель: cpanel
Посмотреть тариф Speed Reaper
Более $10 Нет Нет
VPS
Нет
4 тарифа от 3 130 руб. до 7 680 руб.
Меньше $4 Нет Нет
До $8 Нет Нет
Более $10 Нет

Web Shuttle

43,96 руб. / МЕС
  • Пространство: 50 ГБ
  • Пропускная способность: Неограниченно
Посмотреть тариф Web Shuttle
Выделенный сервер
6 тарифов от 12 470 руб. до 79 160 руб. 3 тарифа от 10 590 руб. до 23 380 руб.
Меньше $4 Нет Нет
До $8 Нет Нет
Более $10

1U 1xQuad-Core

175,46 руб. / МЕС
  • Пространство: 1 ТБ
  • Пропускная способность: Неограниченно
Посмотреть тариф 1U 1xQuad-Core

Armada DS - LIFT OFF!

149,00 руб. / МЕС
  • Пространство: 160 ГБ
  • Пропускная способность: Неограниченно
Посмотреть тариф Armada DS - LIFT OFF!
Data Centers
2 из 6 4 из 6
Северная Америка Да Да
Европа Да Да
Азия Нет Да
Океания Нет Да
Южная Америка Нет Нет
Африка и Ближний восток Нет Нет
Услуги
3 из 6 6 из 6
Онлайн-чат Да Да
Техподдержка по телефону Да Да
Техподдержка по Email Да Да
Форум Нет Да
Видео-уроки Нет Да
База знаний Нет Да
CMS
2 из 9 8 из 9
WordPress Нет Да
Управляемый WordPress Нет Да
Joomla Нет Да
Drupal Нет Да
Magento Да Да
Fantastico Да Да
Softaculous Нет Нет
PrestaShop Нет Да
Zen Cart Нет Да
2 из 2 1 из 2
Windows Да Нет
Linux Да Да
Языковая поддержка
0 из 7 4 из 7
PHP Нет Да
Java Нет Нет
Python Нет Да
Node.js Нет Да
Django Нет Нет
Perl Нет Да
Ruby on Rails Нет Нет
База данных
0 из 3 2 из 3
MongoDB Нет Да
MySQL Нет Да
PostgreSQL Нет Нет
Способ оплаты
0 из 6 2 из 6
PayPal Нет Да
банковские карты Нет Да
Skrill Нет Нет
банковский перевод Нет Нет
Webmoney Нет Нет
Bitcoin Нет Нет
Second

Второй

Winner

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