Cloudways vs REGXA 2020

owed them what was going wrong with when accessing the website. Muneeb Arif was the support agent on chat. Asked for the IP and application name and within a few minutes sorted the issue out.

s. You will get what you paid for in no time. I am really excited i got introduced to REGXA, Thanks REGXA.

ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.
Peace.

the grace period. after that they kept charging me for 3 month when I never had any active service with them. Kept opening a ticket and the tickets were closed saying
"Sir,
We have refunded you!
also if you have paid via credit card you should to wait at least for one week or 2 weeks to get back the money
also if you see we have charged you again please provide a details or a screenshot we will refund you!
Best regards."
never seen the money coming back to me and they kept charging, i raised the issue with Payapl because the transaction were coming from them and even though i never had any subscription under my paypal account and i was not seeing the money going to regxa in my recent transactions.
Regxa were reluctant to help and kept saying they issued refund but nothing happened. finally i had to raise this with my credit provider "Amex" and only managed to get back 1 month charge back.
Payapl investigated this and blocked the account however they only refunded 1 month as well.
Speed and all is good with this company but i truly believe there are crooks behind the screen who wants to charge people when they don't any active accounts. I have also raised the issue with UK online fraud agency.
I would stay away if possible. there are alot of good and friendly companies out there with better service.
here are the reference number Regxa. which i am sure you will not do anything about anyway.
Sales Support
#287365
Account Charged Three Times Without my Concent
Closed
Wednesday, August 26th, 2020 (00:33)
Sales Support
#615213
Account Charged Twice
Closed
Tuesday, July 21st, 2020 (15:15)
Sales Support
#831676
Account has been charged without any active Services
Closed
Monday, June 22nd, 2020 (15:09)