Hi Masha, as stated on our website all VPS come with 100 Mbps ( which is 10 Mb/s ) by default. There is always the option to upgrade your bandwidth on your VPS detail page. Kind Regards, VPS2day.com - Support

The cap was definitively at 10Mbps (10 megabits (~ 1megabyte) per second), not at 100Mbps as advertised.

Yes, I have also bad experience about them they don't refund me back as it's on their ToS.

10Mbps it is. The bandwidth was 100Mbps initially then one day I noticed the bandwidth dropped to 10Mbps without any notification or communication. It just dropped. When I raised a ticket, the support revealed the myth that there is a 2Tb traffic cap and the bandwidth drops to 10Mbps after you hit it. I love their support\'s response time, but I really hope the 2Tb cap is visible on their website before I paid for the service, so I knew what I was paying for. I have to say, promising 100Mbps with unlimited traffic looks so attractive, any customer happliy clicked the \'Pay\' button will feel the same I feel, when learning the truth afterwards.

Dear Ivan, as stated on our payment process BTC payments may take up to 4 hours, this is nothing related to our service but to the BTC confirmation process. Payments are only processed when they are fully confirmed. As far as we can see on your screenshot all of your ticket messages have been submitted within 15 minutes, our support staff is always doing the best to serve all customer as soon as possible. Thanks, VPS2day.com - Support

Dear Alexander, please note that BTC payments must be confirmed before we can add the amount to your user account. This has nothing to do with our service itself. Thanks, VPS2day.com - Support