Нашел и переехал на другой хостинг - в разы дешевле и гибче.
Поддержка отвечала раз в сутки! - очень долгая!
Rootwelt не хочет возвращать деньги за не оказанные услуги! Это конечно беспредел!
Thank you for your reply!
As per our Terms Of Service all payments made are non-refundable:
"7.6 All payments made to the Company by You or on Your behalf are nonrefundable – including the one-time set-up fee, if any, as well as any/all subsequent monthly charges (regardless of usage). Overcharges or billing disputes must be reported to the Company within thirty (30) days of occurrence, otherwise You shall waive all claims related thereto. If You dispute a charge to Your credit card issuer, which charge the Company deems, in its sole discretion, to be valid under the terms and conditions of this Agreement, You shall pay the Company, in addition to the said disputed charge, an Administrative Fee of not less than EUR 50.00 and not more than EUR 150.00."
You can read our ToS here:
спрашивали почему ухожу
1) I created a few tickets when my server was down
2) Server worked unstable often and I losing money
3) Your support team work very slowly
4) I found cheaper and more scalable solution
it's just a necessity - you forced me to switch to another provider.Свернуть