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4.3
Супер!
  • Удобство
    4.3
  • Техподдержка
    4.4
  • Возможности
    4.3
  • Надежность
    4.3
  • Цены
    4.4
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MochaHost

2022 MochaHost Отзывы эксперта и пользователей

Диапазон цен

Виртуальный хостинг 120 руб. - 360 руб.
VPS 460 руб. - 2 570 руб.
Выделенный сервер 1 090 руб. - 9 640 руб.

Доступность

100% Время безотказной работы

Data Centers

Rabius Sany

Закрепленный отзыв

Rabius Sany,
4.6
I am using the WordPress plan of Mochahost. It's superb in performance and I can host unlimited websites. The only problem that I faced often was related to a resource limit problem. Except for this, ...Читать дальшеMochahost is fast, reliable, and comes with many exclusive features. Thanks to Mochahost never downtime options.Свернуть

Отзывы

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Ibrahim Khaleel
Ibrahim Khaleel из Ирак,

Don't recommend Mochhost

1.6
VPS
Mochahost review

I have a SW company, and more than 30 services are hosted on Mochahost. and I have used many of their offered services, VPS, JVMs, WordPress ...etc but all with the same result
Simply it is a very sour experin...Читать дальшеce and I really do not recommend it to anyone and for the following reasons
- The tech support always tries to push the issue back to the customer
- They forcefully save your card and deduct payments even for theose services that you turned the auto-renewal off!
- HA they promise is simply nothing close to what you will get in the reality, lots of downtime with trimendious delays in resoluiton.
- No clear SLAs
- Once there was a wrong payment from their system, yet despite of that, no refund was allowed!!!
- And much more you will find when dealing with them!!!
------------------------------
Simply, get away from Mocha
Свернуть
Kevin Krueger
Kevin Krueger из США,

Customer Service Doesn't know their product.

1.0
i signed up to move my website to Mochahost. After talking to customer service, I canceled the transfer. The rep didn't know much about her product. I kept telling her what webpage I was on and what I was seeing but she couldn'...Читать дальшеt find or help me. I requested she transfer me to someone else but she refused. AVOID THIS COMPANY.Свернуть
Rabius Sany
Rabius Sany из Бангладеш,
Moved from GoDaddy

A hidden Gem but underrated I belive

4.6
I am using the WordPress plan of Mochahost. It's superb in performance and I can host unlimited websites. The only problem that I faced often was related to a resource limit problem. Except for this, Mochahost is fast, reliable, a...Читать дальшеnd comes with many exclusive features. Thanks to Mochahost never downtime options.Свернуть
Alex Patrut
Alex Patrut из Румыния,

They don't do back-up, they don't take responsability for lost data

1.8
We have a total disk usage of 7GB and 437042 Inode. Even if the plan comes with "unlimited" storage, Mochahost considers my disk usage too much to do back-ups. Sadly I discovered that there are no back-ups only when I needed to re...Читать дальшеstore. BTW, the restore was needed because of a bug too with MySQL. The worst part is that I contacted them, offered them to pay them support hours because I was desperate, I asked them to access the back-end and locate the old data that was detached from MySQL. They have a strong policy not to access shared servers from the back-end so they won't help you with any backend support, not even if you pay them.

So here is the summary of why they SUCK big time
[] You don't get backend technical support, not even if you pay them
[] You don't get any guarantee that your data is saved
[] They are not responsible for any data loss, even if they delete it on purpose
[] You won't get any backups because shortly they will consider your usage too much even if in reality 7GB is not that much.
[] They don't have any disaster recovery protection at the server level.

They might say they do everything you want to hear until you need it...
Свернуть
Charbel Azzi
Charbel Azzi из Канада,

Terrible Terrible hosting company in all means!

1.0
VPS
Terrible hosting services! The worst company I have seen in my 20 years of experience. They decide to reduce the number of accounts suddenly and they want us to abide by it! Then they suspend the account. Still cannot believe how ...Читать дальшеterrible the company is! Never go for Mochahost! Trust me they are the worst!Свернуть
MochaHost
MochaHost,
Dear Client,

We are extremely sad to hear that this has been your experience and viewpoint on the matter of the reduced number of cPanel accounts.

Allow Us to once again explain that MochaHost has posted numerous notices an...Читать дальшеd has been actively sending e-mails to all affected clients. Starting January 2021, "cPanel" had decided to increase the licensing cost of their control panel / per account. Please note that as a courtesy, we actually took on these extra costs, while we were trying to work out solutions individually with the affected clients.

Unfortunately, a very small number of clients did not get back to Us, and no solution could be found. In our opinion, 9 months is a more than fair and reasonable time. We were left with no alternatives in this situation but to temporarily suspend these accounts in hopes you would reach out.

Our Billing and Support staff is always at your disposal and has explained the situation in detail. We are once again deeply sorry that your experience was a negative one.

Best regards,
MochaHost
Свернуть
M sarkar
M sarkar из Индия,

A big lie

1.6
These people are a big lie. I'm so frustrated by their behavior today. They promised a fixed renewal amount for lifetime since 1st renewal and got the same at my 1st renewal but today when I try to renew for another year, they ju...Читать дальшеst changed the price and it is higher than they promised. Even their customer service representatives are so unprofessional, I never got satisfied with their answered because they actually know nothing. I'm so surprised that how you can cheat customers this way?
Don't trust them, don't expect anything positive from customer service. Got worst experience ever in my life.
Свернуть
MochaHost
MochaHost,
Dear Client,

Thank you for sharing your experience! Since MochaHost takes all of our clients feedback very seriously, can you please reach out via e-mail to "sqa@mochahost.com"?

Since our "LifeTime" discount does effectively...Читать дальше lock your hosting package price, our managers are very eager to review your case and see what was the exact situation that occurred. We will be awaiting your e-mail, thank you!

Best regards,
MochaHost
Свернуть
M sarkar
M sarkar,
I didn't talk about lifetime discount! I said I got discount while purchasing the subscription only and with an agreement of a fixed renewal amount for next renewals. I purchased the plan for around $54 or so and supposed to be a ...Читать дальшеrenewal amount of $83 from second year onward. I renewed last year for $83 with a domain name. But this year your system asking $88 for no reason, even without the domain name. Why do you charge me higher whether I fixed my renewal amount for $83 as per your agreement? And your rude and unprofessional customer service representative says anything without logic.
This is how you lie.
Свернуть
MochaHost
MochaHost,
Hello,

We would love to review your complaint in details! As we mentioned, our Management is hoping to receive an e-mail from you to our Service Quality Assurance department at - "sqa@mochahost.com"

Without reviewing your su...Читать дальшеpport interactions and account, we have no way to comment on your feedback in any meaningful way. We hope to hear from you soon via the provided e-mail address.

Regards,
MochaHost
Свернуть
M Sarkar
M Sarkar,
Well, I have sent a mail in details including all payment and invoice numbers as per your request above.
I'm copying here the same below;
I have purchased Business 1y (Linux) G28 with a free domain (storycraftbiz.com) for 1 yea...Читать дальшеr on 2nd Sept. 2019 in a discounted price of $41.70, invoice Number: 814174.
At that time I was offered to fix my yearly renewal amount by $83.40 per year for the whole package including the domain name.
Next year 2020 I renewed my whole package by paying $83.40, Invoice 1034105 sent on 07/07/2020.
Few days ago I transferred my domain to somewhere else and the domain is not active now in MochaHost.
Yesterday I tried to renew my hosting subscription and found that you are asking to pay $88.20.
Now my questions:
1.Why the renewal fees increased when it was fixed at the time of purchasing?
2.Why do I pay more for the 3rd year renewal even when the domain is not active?
3.Why do you show different price and promise a fixed renewal amount from next year renewal at the time of purchase and suddenly you increase the amount after 2 years, and your unprofessional customer service representatives say that they can do nothing at all?
4.Why the inactive domain (already transferred month ago) still attached in my account?
5.Why your customer representative says that he cannot remove the inactive domain when I requested yesterday and supposed to handle this request after 4 hours when someone else would join duty as per him but still not deleted?
6.Would you like to check all my info and correct my renewal fees and remove the inactive domain name from my account so that I can think to continue?
7.Would you like to let me know why I have to face this kind of harassment and waste time this way?
8. Why yours customer representatives are so unprofessional?
I will be waiting for your response.
Thank you.
Свернуть
E J R
E J R из США,

A Complete Waste of Time and Money

1.0
UPDATE - MochaHost tech support is unable to make MS Outlook 2019 work with the email server on either of the sites they are hosting for me. (As "proof" that MS Outlook 2019 works, they actually showed me screenshots of it suppose...Читать дальшеdly working with a DIFFERENT email client from another software publisher. I have filed a formal complaint of fraud with the FTC through its website). I have been trying to set up two sites with this host over a week now. Their tech support is the absolute worst I have ever encountered. They provide virtually no help with setup. I can't get strait answers from them on where or how to upload files or transfer domains. They have a phone, but never answer it or reply to voice messages. They claim to have chat support, but their chat window never loads (if you are using a secure browser). When I complain, they insist that it is working and never check it or try to remedy the problem. Their replies to my email messages -- when they bother to reply at all -- are unresponsive to the questions asked. Either they bear little relation to the issue that I brought to their attention, or the questions are simply ignored. It seems like, when I submit a ticket on their web site, they sometimes just go in and mark it as "closed" without ever addressing the issue. And, to top it off, I think they're playing games with their pricing. I was led to believe that the plan I selected would end up costing about half what I was paying with my previous host. It has turned out to be only negligibly cheaper (a significant loss, in fact, if deduct the cost of the time they have wasted) and basically no tech support or any way to get my sites up and running. I've been dealing with web hosting companies for over 30 years and never encountered one that has been this bad right from the outset. I would have given it a score of zero, but 2 out of 10 appears to be the limit that I am allowed to post.Свернуть
Tunde kadiri
Tunde kadiri,
This is the worst hosting company I have ever seen. They behave like gang stars. Shot your site down at will without any respect for your business. Any business minded person should stay clear from them.
EJR
EJR,
Did you find another host? If so, which company? Are they any good?
MochaHost
MochaHost,
Dear Edward,

We always appreciate our customers sharing their experiences, both positive and negative alike! We also try our best to follow-up and even share our side of the story as well.

Both our Support staff and Managers...Читать дальше have been involved in active communication regarding your experiences. We have provided numerous times results, screenshots, 3-rd party audits and all other possible information, all trying to prove to you that your services are in fact working as intended.

We can assure you that thousands of our clients use "MS Outlook" and have had zero issues configuring it both with, and without our assistance. If needed, we are perfectly happy to share here as well all of the relevant parts of our communication, along with all of the information and results that were sent to you regarding the issues you were seeing on your end.

Best regards,
MochaHost
Свернуть
EJR
EJR,
Nearly all of your initial responses turned out to be false. It took you days to respond to my complaints. You only remedied them after I proved to your that you were wrong. Your "proof" that Outlook worked was from another email ...Читать дальшеclient. You didn't actually fix the Outlook until yesterday, after being publicly shamed for it. And, now that it's working, it's horribly slow. Furthermore, I just received my VISA statement and found that you charged me significantly more for one of the domain transfers than your invoice, buy link, and sale confirmation said they cost. And your company STILL refuses to reply to the email messages I have been sending you from the email account provided by my ISP. We are so done. If you don't refund what I have paid you by the time I have found another hosting company, or give me any trouble transferring the domains, I will post online so other potential customers see how you handle problems.Свернуть
EJR
EJR,
Correction. I just spoke with my bank. There was a bit of screw up with the printed invoice. MochaHost did correctly bill for the domain transfer. (Though their price is higher than the quotes I have been getting from their compet...Читать дальшеitors. The only way I'll know for sure is to see if whoever I go with honors it.)Свернуть
Ahmed Sameen
Ahmed Sameen из Афганистан,

Ammeters, Worst Hosting provider

1.0
Signed up for a 2 year subscription. extremely poor service, urge everyone to avoid them!!
Very inexperienced team, they will screw up the configurations every few months. I switched to an alternative after a year into my subscr...Читать дальшеiption. I'm writing this review because I got charged 500$ for another two years. I was taken by surprise because I did not give consent to store my payment information and certainly did not ask to renew my subscription automatically. They do not give the option in the signup process to opt out or anything.Свернуть
MochaHost
MochaHost,
Dear Ahmed,

First and foremost, we deeply appreciate you sharing your experiences with our company. MochaHost has always valued feedback provided by our customers, both past and present.

Since your report was very alarming t...Читать дальшеo Us, we took the liberty of investigating the matter and have managed to locate your account in question! It would seem that you have decided not to submit a Cancellation request for your service, only to allow your package to "Expire". From your single communication with our Billing team, it also seems that you have manually added your Credit Card into our system. Service auto-renewal is On by default (it's clearly labeled inside your account), thus you were charged upon renewal time. Please note that you can also personally disable the renewal feature right from there as well!

Our team has also explained that at no time have you reached out requesting Cancellation in any way shape or form, nor asked Us to disable any auto-renewal prior to your support chat, after you were charged. If you still feel that MochaHost is at fault in this situation, we can publish the relevant detail, logs, and communication. Thank you once again for sharing your viewpoint on your experience, we are truly sorry if you were left with a wrong impression of the situation!

Best regards,
MochaHost
Свернуть
Ahmed Sameen
Ahmed Sameen,
I’m sure any sensible reader will avoid you at any cost. This is a company that is refusing to refund $500+ For a 2 year subscription after I immediately contacted their support on the same day the transaction happened. Doesn’t y...Читать дальшеour records say that too?
I’ll keep on educating people of my experience with your company. First and foremost I was never a customer of Mochahost you acquired my service account and payment Information from a2hosting (I would avoid them too). I never consented to a recurring subscription with them either (a2hosting). So what right do you have to steal 500$. On top of that why do you have my card information? Smells like a scam but iv wasted enough time talking to ur support. I’m getting help from my bank to refund the transaction.
Свернуть
MochaHost
MochaHost,
Dear Ahmed,

We absolutely agree with you, any reader can review and draw their own conclusions. We will not argue with your viewpoint in any way, we simply offered our side of the story and the facts that were presented.

Best regards,
MochaHost
M sarkar
M sarkar,
Exactly! They did same with me. They say something else at the time of purchase and on renewals they just increase fees. They got completely unprofessional, rude customer service representative , they don't even know how to behave!

Отзыв эксперта

Майкл Левандуски
Майкл Левандуски
Hosting Expert

Качественный хостинг из США для практически любого типа сайтов

MochaHost – это хорошо зарекомендовавшая себя компания, которая предоставляет как прямой хостинг так и реселлерский хостинг. Их основной упор делается на прямой хостинг, который предлагается как виртуальный хостинг, VPS или облачные выделенные сервера. Они предлагают как Linux так и Windows решения на любом уровне, что очень хорошо (Хотя реселлерский хостинг предоставляется только на Windows).

Они работают с 2002 года и имеют прочную репутацию за отличный хостинг. Они даже получили несколько наград от известных технических изданий, включая CNET. Их главный офис находится в Сан-Хосе, Калифорния, где у них работает основной дата-центр. Они подчеркивают тот факт, что у них есть собственный дата-центр, который поддерживается в соответствии с самыми высокими стандартами и имеет несколько магистральных соединений к интернету для дополнительной надежности.

Цены, пакеты и функции MochaHost в 2022 году

Тарифные планы на виртуальный хостинг

План Диск Трафик Панель Количество сайтов Цена Оценка
Soho - Linux Неограниченно Неограниченно cPanel 1 120 руб. 8.4 Подробнее
Business - Linux Неограниченно Неограниченно cPanel Неограниченно 200 руб. 9.0 Подробнее
Soho - Windows Неограниченно Неограниченно cPanel 1 150 руб. 8.2 Подробнее
Business - Windows Неограниченно Неограниченно cPanel Неограниченно 230 руб. 8.9 Подробнее
Mocha - Linux Неограниченно Неограниченно cPanel Неограниченно 320 руб. 8.6 Подробнее
Mocha - Windows Неограниченно Неограниченно cPanel Неограниченно 360 руб. 7.9 Подробнее

Тарифные планы на VPS хостинг

План Диск ЦП ОЗУ ОС Цена Оценка
Ristretto4 40 ГБ 1 x 1.20ГГц 512 МБ 460 руб. 8.6 Подробнее
Core 20 ГБ 1 x 2.40ГГц 1 ГБ 570 руб. 9.7 Подробнее
Perfetto1 60 ГБ 1 x 2.40ГГц 2 ГБ 570 руб. 8.6 Подробнее
Perfetto2-R2 80 ГБ 1 x 2.40ГГц 2 ГБ 770 руб. 9.4 Подробнее
Perfetto2 80 ГБ 2 x 2.40ГГц 2 ГБ 860 руб. 9.4 Подробнее
Perfetto1-R2 60 ГБ 1 x 2.40ГГц 1 ГБ 1 040 руб. 8.0 Подробнее
Perfetto3-R2 100 ГБ 2 x 2.40ГГц 2 ГБ 1 030 руб. 5.8 Подробнее
Perfetto3 100 ГБ 2 x 2.40ГГц 3 ГБ 1 140 руб. 4.8 Подробнее
Perfetto4-R2 150 ГБ 2 x 2.40ГГц 4 ГБ 1 290 руб. 4.4 Подробнее
Perfetto4 150 ГБ 3 x 2.40ГГц 4 ГБ 1 290 руб. 6.5 Подробнее
Perfetto5 200 ГБ 4 x 2.40ГГц 4 ГБ 1 540 руб. 9.4 Подробнее
Perfetto5-R2 200 ГБ 4 x 2.40ГГц 6 ГБ 1 540 руб. 8.6 Подробнее
Perfetto6-R2 250 ГБ 4 x 2.40ГГц 8 ГБ 1 800 руб. 10 Подробнее
Perfetto6 250 ГБ 4 x 2.40ГГц 6 ГБ 2 060 руб. 6.6 Подробнее
Perfetto7-R2 300 ГБ 6 x 2.40ГГц 10 ГБ 2 310 руб. 8.6 Подробнее
Perfetto7 300 ГБ 4 x 2.40ГГц 8 ГБ 2 570 руб. 9.2 Подробнее

План Выделенного Сервера

План Диск ЦП ОЗУ ОС Цена Оценка
Altura-3 50 ГБ 1 x 2.40ГГц 2 ГБ 1 090 руб. 8.6 Подробнее
Altura-3 100 ГБ 2 x 2.40ГГц 4 ГБ 1 710 руб. 8.6 Подробнее
Ankola-3 100 ГБ 2 x 2.40ГГц 4 ГБ 1 370 руб. 5.8 Подробнее
Ankola-3 100 ГБ 2 x 2.40ГГц 6 ГБ 2 000 руб. 10 Подробнее
Barista-3 200 ГБ 4 x 2.40ГГц 6 ГБ 2 680 руб. 2.0 Подробнее
Barista-3 200 ГБ 4 x 2.40ГГц 8 ГБ 2 970 руб. 8.0 Подробнее
Barahona-3 300 ГБ 6 x 2.40ГГц 8 ГБ 3 650 руб. 8.6 Подробнее
Barahona-3 300 ГБ 6 x 2.40ГГц 10 ГБ 3 940 руб. 8.6 Подробнее
Matari-3 400 ГБ 8 x 2.40ГГц 10 ГБ 4 620 руб. 9.6 Подробнее
Matari-3 400 ГБ 8 x 2.40ГГц 12 ГБ 4 910 руб. 8.6 Подробнее
Moshi-3 500 ГБ 10 x 2.40ГГц 12 ГБ 5 590 руб. 6.4 Подробнее
Moshi-3 500 ГБ 10 x 2.40ГГц 14 ГБ 5 880 руб. 8.6 Подробнее
Moshi-4 600 ГБ 12 x 2.40ГГц 16 ГБ 6 840 руб. 8.6 Подробнее
Moshi-4 600 ГБ 12 x 2.40ГГц 18 ГБ 7 130 руб. 8.6 Подробнее
Moshi-5 700 ГБ 14 x 2.40ГГц 20 ГБ 7 290 руб. 8.6 Подробнее
Moshi-5 700 ГБ 14 x 2.40ГГц 22 ГБ 8 380 руб. 2.0 Подробнее
Moshi-6 800 ГБ 16 x 2.40ГГц 24 ГБ 9 350 руб. 8.8 Подробнее
Moshi-6 800 ГБ 16 x 2.40ГГц 26 ГБ 9 640 руб. 8.6 Подробнее

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