I havent received an invoice from them for a year -after i was under the impression that I paid webafrica a year in advance in December. Now my account seems suspended and as I cannot get into my email or my client domain I have no way of knowing what I owe them. If you call their offices you reach a long and boring recording. If you mail their support you get no response. Personally I cannot believe that webafrica would allow their clients to migrate to a company like this as this is the worst clients services yet seen in South Africa.

What planet are you from. Gridhost is absolutely the most unfriendliest crowd ever.

People stay away from this company, there customer service is the worst i have seen ever. Things were better when the company was still under Gridhost, but these day, they dont answer calls, they do not replay to tickets, when they reply after about four days, the never provide any sensible solution to your ticket, and then they will just close off the ticket as resolved. What a frustration. Then you have to reopen the ticket. I am moving a way from them too.

I am very disappointed that Gridhost lost its awesome customer service! I had the same unsatisfied experience recently after not being in contact with them for a long time! Please guys recommend a new South African Host Company as we need to move one from this one now!

Hetzner - just moved across to their hosting service - so far great response from them - so give them a go!