After repeated requests still waiting refund. Einstein is not required to figure odds of company with crazy abnominal 875 google reviews about aliases mostly 5 stars in a matter of years - all singing the Same praises Far from reality;- EUKHOST aka HYPERSLICE is INDIAN owned and operated by ESDS Software Solution Pvt. Ltd.Nashik, Maharashtra INDIA. Accoding to latest company accounts is bankrupt, financially too. Has a net worth of -£183 00 with £23k of debt negating any assets of 23k. A poor excuse for a webhost - servers hacked daily, complicit in cybercrime and phishing scam placed on your remote server. Referred to police and NCA. Avoid. It seems leaving a negative review has little impact as it will be then buried with 875 fake google reviews .. if you ever read this.. You are welcome, opt for a larger well established hosting instead.

Having worked in web hosting for 15 years, it's sad when you have to leave an review like this but I want to make future customers aware of what they're letting themselves in for.

When a company fails to acknowledge and do anything about its staff failures, you know it's time to take your business elsewhere. When staff fail to call back despite promises to do, when a company loses your data, when technical support staff display a lack of competence, and when a billing and ticketing system doesn't work, it begs the question of what this "technical" company is actually able to do. And then when the "feedback" department does everything but take feedback or address your customer service issues, there's nothing more you can do.

If you're looking for a reliable and competent technical operation, look elsewhere and stay as far away from eUKhost as possible.

This company is actually in India, all support is in India, the chat users prefer to use generic names but they change them daily when providing inacurate or poor support. The list of issues I have faced over the past few years is endless, they seem completely unable to communicate, often lie about creating support tickets and are completely incapable of keeping you informed or providing a speedy response when the issue is urgent. I have just spent 2 days with my server offline and not one person seems to be able to give me a straight answer. I am leaving EUK asap and would not recommend to anyone. Most of their reviews are simply generated from support, they pester you to add a review of their support for that particular issue, but you are really placing a review of their service online, it's a sneaky way to make it look like you are providing a good service and getting good reviews.

Support is outsourced to overseas and there is a language barrier! Simple setups take an age to do multiple times before they work and often they still don't and you have to do it yourself. Its not a managed service as advertised, its more like additional support. Its not UK based as advertised. Not the cheapest out there so shop around and look at reviews. I never ended up activating the service and after less than 24 hours terminated the contract requesting a full review. 5 days later still waiting for that refund!

I have used EUK for a number of years and the service has now become unacceptable. They take days to open support tickets even when they say they are marked as urgent. Their billing system and eNlight cloud services do not work at all and you are billed random amounts without being able to actually access and view what the charges are for. The rest of the good reviews on here are simply from instances where their support are able to carry out basic requests and you are specifically asked to post a comment which is then added here so it makes it look like good service but the reality is far from that. Nothing seems to be working anymore. I have been threatened by EUK Host that they will suspend my accounts if I take any legal action against them for my complaints. At this moment in time I have called about a billing issue and was transferred, I have now been sitting on the phone for 45 mins and no one will answer and no managers available as they are all apparently training, no billing support available and so as their system will not add funds to my servers these will now go offline and there is nothing I can do about it. AVOID THIS COMPANY --REALLY AVOID THEM.