Мнения экспертов и пользователей от клиентов Amazon Web Services (AWS):
Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.
Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and ...
Very bad, They charge you even if it says free for a year. No indication of price - no price tag - BAM and minus from you bank account. Support does not help. Stay away.
Horrible Customer Service.....Please be FOREWARNED!
AWS ACCOUNT: 9807XXXXXX35 - SUPPORT PLAN = BUSINESS
Signed up at AMAZON AWS and paid for BUSINESS LEVEL SUPPORT to ensure that I could get a 'live person' to speak to regarding creating a specific case to use a basic AWS analytics tool called QUICKSIGHT. I called many times, there is no direct dail to AWS, I had to call AMAZON customer service to relay the telephone call over to AWS and confirmed that I followed the correct procedures at AWS. It has been 24 hours and no has contacted me from AMAZON AWS after giving them two call back numbers. I was assured an immediate call back yesterday after I gave the AWS Rep my credit card number. They do a GREAT job charging your credit card but follow through to your specific customer issue remains a mystery. I experienced miserable customer care and my customer interactions with their Reps on the telephone has been horrible. I am closing my account today permanently....I am hoping for a full refund. You never know with these people what you are going to get.....What a total mess! :(
Impossible to change credit card information if admin disappeared or died. The staff is dismissive and arrogant. Never again I will use amazon for clod support. They ruin businesses !!!
hardly can get help even upgrade to a business support plan
Due to some tech issue, we upgrade our plan to business support, after calling for 5 times the call still got routed to billing department. Every time they said they would send the case to the right group. Really don't understand why Amazon is proving such a low quality support to AWS customers. It seems if you can support yourself 100%, you can stay with AWS. :(((
I had to use AWS for a course for school. We all qualified for AWS credits which was great, but after following all instructions something was not closed out and ended up charging me every month, using up all my credits. Customer service had no help to give, other than that they'd credit me the $0.80-whatever cents it'd gone over my credits, and wouldn't tell me how to rectify the situation so I could maintain my account. Nope, the only solution they could give me was to delete my entire AWS account. If you're a student, pick a different cloud-based service! Especially if you're just learning and are going to need customer service and help. Terrible!
They have NO customer service! That is the problem. Student or not, you will not get any help from this host! The folks that are supposed to be customer service are unskilled and not knowledgeable.
I used to pay a lot of money to AWS before switching to InMotion Hosting. Now my game server handle 3 times more bandwdith and storage and I pay with 60% less than my monthly bill with AWS. They probably have the best latency worldwide and really easy to use customer dashboard, none the less you can go practically with any hosting provider here in the Uk and still pay a lot cheaper than I used to pay with these guys. InMotion become an ease at the time of the switch...
Fine for people who know exactly what they're doing.
aws "support" has been giving me the runaround for weeks on an extremely minor issue that I can't figure out by myself. I'm a startup with no money, but they keep insisting that I pay 100 dollars a month for support. then i come to find that from the help i do get, some actions they suggest incur charges WITHOUT WARNING OR NOTIFICATION. this service might be good for saavy devs, but in my case they are simply trying to take advantage me, nickel and diming a broke person and it just sucks that they do that. I'll be moving to digital ocean, which is not free, but it is worth the 5 bucks a month to have a service that won't charge me behind my back just for trying to use the service effectively.
They deleted my DNS zone and cut off access for the root user to the account so I couldn't fix it myself. I was on their FREE tier so it wasn't about money why I was cut off from my account. Then they wanted me to UPGRADE to a plan to PAY FOR SUPPORT! Why should I pay for support when THEY screwed my website by deleting my DNS zone????? I have IN WRITING from AWS (lack of) Support that they inadvertently deleted my DNS zone, so why am I paying for ANYTHING to get it fixed???? That's just why I moved to a much better cloud host. Look for my positive review on HostAdvice about my new cloud host. WAY better than AWS in ALL areas but most especially in them offering 24x7x365 support ABSOLUTELY FREE and I've used it many times in the transfer process and it was SUPERB!
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4.6 
